[Resolved]  Aircel — 40 Rupees deducted

Address:Kolkata, West Bengal, 700025
Website:www.aircel.com

I am Subhajit dutta. i had use Aircel telecommunication since last 4 years.. Automatically started caller tune before yesterday date is 15/06/2016.Deducted 40 rupees.i had call customer service center lots of time. every time they said fault is mine balance refund not possible or call here after two hours.i am requesting to you please credit my balance in my number..my number is [protected]
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Nov 27, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Oct 11, 2016
Edwin A Elu's response
Dear Sir /Madam,

This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.

Thanking you,

Your's Sincerely,

Elumalai Arumugam
Verified Support
Oct 17, 2016
Aircel Customer Care's response
Dear SUBHAJIT DUTTA,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Oct 27, 2016
Aircel Customer Care's response
Dear SUBHAJIT DUTTA,

We would like to inform you that balance Rs. 40/- got deducted on date[protected] due to activation of VAS Pack CRBT - IMI and 40 has been posted to your account on 18/10/2016. Service also deactivated.

Thanks and Regards
Aircel Social Media Team
Sep 17, 2019
Updated by subhajitddutta
thank you sir
Complaint comments 

Comments

Please block my sim [protected]. because it is lost in morning today.
shatruhgan tiwari
vill augastpar deoria u.p
Dear Sir /Madam,

This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.

Thanking you,

Your's Sincerely,

Elumalai Arumugam
Aircel Customer Care's response, Oct 18, 2016
Verified Support
Dear Edwin A Elu,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

You can also visit your nearest Aircel store for the same.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Aircel Customer Care's response, Oct 18, 2016
Verified Support
Dear Edwin A Elu,

Kindly share the correct Aircel number to assist you better.

Warm Regards,
Aircel Social Media Team

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