Aircel — ₹ 5 Balance deduction on regular interval | |||
Balance is being deducted from my aircel number (+91-[protected]) on around 1 month interval. Including today[protected] it's more than ten times the same thing happened and one SMS comes after every deduction saying "Thanks for using Aircel service". When I called customer care and they said some content from "hungama service" is downloaded on my phone & that's why Rs. 5 is deducted. But I was using a handset which does not support GPRS service so how can something be downloaded on my phone?? Was this information helpful? | |||
|
Aircel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
The same thing happened 3 times more on 29/8/14, 3/9/14, 10/9/14 and deducted Rs 5 everytime.
Aircel is turning out to be number 1 fraud company as the same problem is occuring with many people inspite of so many complaints registered at customer care.
So they are no more customer care as they don't care about the customers & busy in stealing money in filthy excuces.
If this thing happens next time then I along with my friends who are facing the same problem, will port our SIMs to some other operator.
Thanks for providing the worst ever service in the world.
Aircel is turning out to be number 1 fraud company as the same problem is occuring with many people inspite of so many complaints registered at customer care.
So they are no more customer care as they don't care about the customers & busy in stealing money in filthy excuces.
If this thing happens next time then I along with my friends who are facing the same problem, will port our SIMs to some other operator.
Thanks for providing the worst ever service in the world.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Date of deduction:
Amount Deducted:
Any message received upon deduction:
Warm Regards,
Aircel Social Care Team