[Resolved] Aircel — [protected] | |||||
Hi team I recharged my number [protected] with 95 rs online from aircel site on 24 Aug. According to plan I should get 95 rs balance 95 SMS 95 mb but I received only 95 rs balance. I started to use net and my main balance has been deducted. After that I called to customer care. No positive response. Even I write a email to Rajasthan customer can. They didn't replied. Please return my balance and credit all other benefits soon. Looking for your quick response. Thanks, Yogesh [protected] Was this information helpful? | |||||
Oct 4, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Aug 25, 2016 Lucky Pokhriyal's response sir aap se requst hai ki maira aircel sim band kar diya jayemai network problem ki wajh se bill submit nahi kar sakta kyunki mujhe call karne me problem hoti hai near partap vihar sec 11 me aircel sim ke network kaam nahi karte hai isse mujhe billl bharne me problem ho rahi hai sim no[protected] imsi no [protected] date of pakg[protected] isliye mai apna num band karne ki requst de raha hu Verified Support Aug 30, 2016 Aircel Customer Care's response Dear Customer(yogesh46925), We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue: Transaction ID: Amount Deducted: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Aug 30, 2016 Aircel Customer Care's response Dear Lucky Pokhriyal, Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard: 1. POA (Proof of address) 2. POI (Proof of Identity) 3. 2 Passport size photographs Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 02, 2016 Aircel Customer Care's response Dear Sravanth Atkuri, We have checked your account and found that connection got activated perfectly on 19th Aug'16. Thanks and Regards Aircel Social Media Team Verified Support Sep 03, 2016 Aircel Customer Care's response Dear Customer(yogesh46925), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team | |||||
 2 Comments | |||||
Comments
Sim card number:[protected]
mobile:[protected]
sim card bought on august 18, 2016 but not activated till now
mobile:[protected]
sim card bought on august 18, 2016 but not activated till now
Aircel Customer Care's response, Aug 30, 2016
Verified Support
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maire sim me network na hone se mujhe calling me problem ho rahi hai
jisse mujhe monthly mobile bill dene me problem ho rahi hai plz bill discount ki permission acpt kare