[Resolved]  Aircel — [protected] - Need to De-activate the Dazzling queens subscription

Address:Chennai, Tamil Nadu

Hi, Yesterday I got a Message stating that: “ Thank you for your request to subscribe to Dazzling queens.” And also 35rs/week has been charged for this. But I didn’t do anything. Could you please deactivate it? Last month too I faced the same issue – SR Number is 1-[protected] (Same issue) Could you please stop this permanently? Thanks Guru_
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Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Aug 04, 2015
surenku's response
Hi, today I got a Message stating that: “ Thank you for your request to subscribe to Dazzling queens.” And also 35rs/week has been charged for this. But I didn’t do anything. Could you please deactivate it,...and could you please stop this permanently?thanks surenku
Verified Support
Oct 03, 2015
Aircel Customer Care's response
Dear Minakshibpo,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll free number 155223.

Warm Regards,
Aircel Social Care Team
Verified Support
Oct 03, 2015
Aircel Customer Care's response
Hi Srinavya,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Verified Support
Oct 06, 2015
Aircel Customer Care's response
Hello Srinavya,

We would like to inform you that we have Checked and found balance depleted for funtv Service and charged Rs.40/-. Service activated through WAP on[protected] waiver posted for Rs. 40/- as one time good will gesture. And service deactivated

Regards,
Aircel Team
Complaint comments 

Comments

I too get irritating many times... those services are automatically enabling and balance is reducing. Today also I am recharges Rs. 103 after 5 mins suddenly my balance went to Rs. 36. I dont know why AIRCEL cheating like this. My number is [protected].
Hi, 1.01.2015 and 6.01.2015 I got a Message stating that: “ Thank you for your request to subscribe to Dazzling queens.” And also 35rs/week has been charged for this. But I didn’t do anything. Could you please deactivate it? Last month too I faced the same issue – Mobile Number is [protected] (Same issue) Could you please stop this permanently? Otherwise i will change my sim and i will go to consumer help court. RAJKAMAL MEENA
A really cheating service from Aircel. Same incident happened with me & 35 INR was deducted from my balance without any reason. Deactivate this Dazzling Queens service permanently or else l'll escalate this matter to aircel extreme authority along with consumer forum. My mobile number is [protected].
Pls deactivate dazzling queen from my phone ..permanently phone number [protected]
I too get irritating many times... those services are automatically enabling and balance is reducing. Today also I am recharges for Rs. 103 after 5 mins suddenly my balance went to Rs. 36. I dont know why AIRCEL cheating like this. My number is [protected].
Plz deactivate Dazzling Queen Service Frm my aircel sim... my phone no. is [protected] nd plz give a quick response
Everyone facing same issue...they want to make fool all the customers. Just now I got same msg. De-activate my no [protected]
really cheating service from Aircel. Same incident happened with me & 35 INR was deducted from my balance without any reason. Deactivate this Dazzling Queens service permanently or else l'll escalate this matter to aircel extreme authority along with consumer forum. My mobile no. Is [protected]...and give back mymy 35 rs balance
I am being charged for subscribing dazzling qween with out my consent . I have not requsted for any suscription . my request is to stop this service in my phone no[protected][protected]
thanks
pkbajpai

I am being charged for subscribing dazzling qween with out my consent . I
have not requsted for any suscription . my request is to stop this
service in my phone no[protected][protected]

aircell is cheating and ther is no option given for unsuscription

thanks
pkbajpai

Dear pkbkkb

As per our system records, Waiver of Rs 35 has been given to you. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this
matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Plz deactivate Dazzling Queen Service from my aircel sim... my phone no. is [protected] nd plz give a quick response
Please deactivate dazzling queens and all the services which is subscribed for without my consent. My phone no [protected]
This is not the first time I've had to complain against Aircel for activating fake services without people's consent. Dazzling Queens was activated on my cellphone which I never requested for and it ate away my balance. I've been subscribed to various services before without my notice. I'll be forced to leave using Aircel Sim if this continues and if this happens again, I'll be putting up a complaint on National Consumer Forum against Aircel. My number is [protected]. Make sure this never happens on my number again!
My no is : [protected]
And this Dazzling queen service got activated with 3 rs /day plan ..
Please deactivate this plan. I have not done anything
My no is : [protected]
And this Dazzling queen service got activated with 3 rs /day plan ..
Please deactivate this plan. I have not done anything
Hi, I am also facing the same problem. I got a message stating that thank you for subscribing dazzling queens. You will be charged₹35 per week and ₹35 got deducted from my balance.please deactivate this from my no. And return the deducted balance back to my no. My no. Is [protected].
Hi, I am facing the same problem. I gut a message stating that thank you for subscribing dazzling queens. You will be charged ₹35 per week and ₹35 got deducted from my balance. Please deactivate this from my no. And return the deducted balance to my. No. My no. Is [protected].
Hi, I am facing the same problem. I got a message stating that thank you for subscribing dazzling queens. You will be charged ₹35 per week and ₹35 got deducted from my balance. I want to deactivate this pack.please deactivate this pack from my no. And return the deducted balance to my no. My no.is [protected].
Aircel is activating fake and useless services without people's consent. Dazzling Queens was activated on my cellphone which I never requested for and it deducted Rs 35 from my balance. I've been subscribed to various services before without my consent. If this continues I have to put up a complaint on National Consumer Forum against Aircel. My number is [protected]. Kindly deactivate this service from my number asap.

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