[Resolved]  Aircel — About Behavior of your call centre’s staff

Address:

Hazaribagh, Jharkhand

My self Shailesh Kumar, I am consumer of your Aircel services, I am living in Hazaribag of Jharkhand. I and my all friend’s circle use Aircel services and we satisfied for its services . Your services is so good and no doubt for your service, but before the someday, I have some problem for this SIM related to balance. But its issue is no bigger for me but your call centre staff‘s language and behavior so bad and dirty, when I have called to 198 for inquire purpose on 09/05/2015, they use abusing word related to my mother and other etc. They also say my connection will terminated for six month and stop all services and they will not refund my balance and use other dirty word, I was Socked because all call centre has recording faculty for security purpose and call centre staff has no fear from recording, Your staff behavior very bad that hearted to me, So I want to say that you find out your this staff and suspend or change it, otherwise many gentle people can be hearted form your call centre services. I know it is not big issue for you but its wrong sir, so plz take action for this matter its is serious issue. So, plz seriously think on its issue, I have also tape that is voice capture between your staff and me, its voice recording name 198_[protected] is original tape, in the tape I was always say sir…sir…. But your call centre’s staff abuse me, at last I thought you will take seriously its matter, so I am not sharing its recording of any networking site . I am waiting for response related to your call centre staff.