[Resolved] Aircel — About deduction of balance | |||
Hi sir my name is chandrashekhar and aircel number is [protected]...27 rs rupees involuntarily deducted from my account...iam not activated any caller tunes, , but msg will came u, , thank u for subscribing ur caller tune is activated for 17 days by 17 rs ...and another msd DT song was activated for this 5 rs was deducted, , , iam not activated these offers, , , , , , kindly requesting u sir, , please refund my deducted balance Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi shekhar810,
We would like to inform you that on dated 07th Nov 2015 a content service "CRBT" has been subscribed from your number [protected] through transaction mode WAP and an amount of Rs.22/- was deducted from your account towards service subscription charges. However as per your request the service has been deactivated from your number to avoid further renewal of the service. Further considering your request and as a service gesture we have forwarded a request to our concern team to post an adjustment of Rs 22 which will be credited to your account within next 24hrs.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
We would like to inform you that on dated 07th Nov 2015 a content service "CRBT" has been subscribed from your number [protected] through transaction mode WAP and an amount of Rs.22/- was deducted from your account towards service subscription charges. However as per your request the service has been deactivated from your number to avoid further renewal of the service. Further considering your request and as a service gesture we have forwarded a request to our concern team to post an adjustment of Rs 22 which will be credited to your account within next 24hrs.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in