[Resolved] Aircel — About SIM Replacement | |
Dear Sir/Mam,
My Aircel No. is [protected] Which Was Lost Then i called to customer care and i request to close my number. After then i went to Aircel office on 12/09/2015 for SIM replacement and i get the new SIM card but that was not activated on time provided by them. Then i again went to Aircel Office and then they said that i should call customer care. When i call on 198 by my other number they told me for wait 24 hours but still my SIM card is not activated. When i call customer care again they cut the call and blocked my No. Now i can't call to Customer Care. So Please Help me . My alternate No. is [protected].
Regards
Ankit Agraj Was this information helpful? | |
Complaint marked as Resolved
Verified Support Sep 30, 2015 Aircel Customer Care's response Dear Ankit Agraj, We are re-escalating your issue and our concerned team will get in touch with you soon. Regards, Aircel Social Care Team Verified Support Sep 30, 2015 Aircel Customer Care's response Dear Ankit AgrajWe would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end. Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly. Thanks and Regards Customer Service Officer | Social Care Team Email us at [protected]@aircel.co.in | |
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+91 97 3819 9010
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in