[Resolved] Aircel — about to wrong main balance deducted many times.....

r45

from Sri Ganganagar, Rajasthan

Address:

Mau, Uttar Pradesh

aircel I am fed up with AIRCEL company and his employees (customer care ). Many time my balance deduct wrong method . They never return balance. When I try talk him they says I cant help you com my system is busy. When they talk her behave is very rudely and very noise full like this they are purchasing vegetable in the market. MY AIRCEL NO. IS [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Related Aircel reviews

View all 10591 Aircel Reviews

Comments

VIVEKANANDA KANJILAL

from Port Blair, Andaman and Nicobar Islands

My Aircel No is [protected] of Kolkata Circle. Today I recharged with Rs.300.00 and got talk time of Rs.330.00 at about 11.00 A.M. At about 11.43 A.M. Against my call the call charge was Rs.2.57p (aprox.) And the balance was shown as Rs. 324.36 (aprox.). This way, in five ocassions against call cost of Rs1 and +paises my balances got reduced by Rs. 3/4/5 and + paises and against 5 calls my balance went dow to Rs. 312.94.

Please clarify me of these irregular charges and improper reduction of balance also arrange to reinstate the amount, illegimately deducted from my account.

Thanks and regards.

VIVEKANANDA KANJILAL, KOLKATA

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear r45,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.:
Date of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards
Aircel Social Care Team