Aircel — Activated music without request

Mohammad Athavulla

from vijayawada, Andhra Pradesh

Address:

520001

Sir, im mohammad athavulla from vijayawada. Im using mobile No.[protected]. Now the problem is that ur org diducted 35/-from my pre-paid a/c without my subscribe. Now Its not a problem that I[censored] diduct that amount. but why ur people doing like this. Thats not the way to increase ur mobile users. just i will wait for ur ans. otherwise I will change my net work. and also intimate that what ur peopel done withme to my friends.
I think that u may take forther step Im tired to complaint to ur costomer care abour this.bcoz they are always busy. so im complaining like this
thanking you
yours customer
athavulla mohammad
vja

Was this information helpful?

No (0)

Yes (0)

Aircel customer support has been notified about the posted complaint.

Related Aircel reviews

View all 10591 Aircel Reviews

Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mohammad Athavulla,

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mohammad Athavulla,

We regret the inconvenience caused to you. We have checked your account and found that free music service was activated in your account on 23rd Apr’16 through an IVR mode for which Rs.35/- has been charged. We would like to inform you that service has been deactivated and we have credited back an amount of Rs.35/- in your account on 10th May’16.

Thanking you and assuring you of our best services.

Warm Regards,
Aircel Social Care Team