[Resolved] Aircel — Activated the limitless music

arulchinna

from Delhi, Delhi

Address:

609802

Dear team,

Good morning,

Yesterday night (19.08.2016) time 22.42, i had received sms from dd-aircel regarding "thanks for subscribing to limitless music at rs.30.0 for 15 days validity. You will be renewed after 15 days. To unsubscribe sms stop to 155223. For your special offer dial 50000!! Toll free"

I dont know what is the limited music, y debited the amount?

Am not understanding why its happening.

Today morning deactivated the limitless music. But, not yet get back the money.

Hence, kindly arrange to get back the amount at the earliest in my balance.

Thanking,

Regards,

Arul. C
[protected]

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Sep 29, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

Aircel Customer Care's response Dear arulchinna,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Aug 29, 2016

Aircel Customer Care's response Dear arulchinna,

We would like to inform you that Rs.30/- has been credited in your account. Kindly let us know for any further assistance.

Warm Regards,
Aircel Social Media Team