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Aircel

[Resolved]  Aircel — Activation complaint

Address:New Delhi, Delhi

I had purchased an new Aircel sim card on 12/02/2016 and from then its been a week and the sim card is still not activated. Dealer is not able to tell me anything and just says it can take a little time. I do understand verification is important but could it take a whole week? Please reply to me asap and activate my sim card. Sim card shows no signal and gives massage "cellular network not available". Please activate my sim card as I can't bear the roaming charges anymore.

Mob No. [protected]
Sim No.[protected]

Thank you.
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Aug 7, 2021
Complaint marked as Resolved 
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5 Comments

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Comments

Hi prakhar1467,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Meanwhile please share your alternate no.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Reply
Hi,

My other number is. [protected]. It is also an Aircel sim which I used in Uttar Pradesh.
I am happy even if you port this number from UP to Delhi.

Thank you,
Prakhar.
Reply
Still waiting for your response ...
Reply
day 15 sim card still not activated. Waiting for you response..
Reply
Hi prakhar1467,

We regret for the inconvenience caused. This is to inform you that we have escalated your matter to our concerned team and they are working on this to resolve the issue at the earliest.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Reply

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