[Resolved] Aircel — Again Cutting My Talktime Balance | |||||
Previously I Complained About Cutting My Balance Now Again Aircel Cut My Talktime Balance. From 47 Now My Balance 33. I Didn't Activate or Download or Use Internet or Didn't Given My Phone To Others. This Is My Last Complained Next Time I Will Port My Number To Other Company. I'm Using Aircel Since 4 Years But Now I"m Facing Problems Like This. My Number:- [protected] Was this information helpful? | |||||
Dec 27, 2015 Complaint marked as Resolved Thanks Indian Consumer Site. Ur Site Help Me Alot. Happy New Year To Indian Consumer Team And To All Our Indians. :) Aircel customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Now Again My Talk Time Balance Cut From 30 To 24. What Message I Got "Dear Cusomer, we acknowledge your concern and the reference number is 1-[protected]. We Shall revert to you by 26/12/2015. Now Download the mobile app" But No Link. After That I Downloaded Aircel Application From Store. Timing 18:51 And 21:04 Today
Hi Abdul Qadeer2000,
We would like to inform you that there have been below-given value added service deductions which have happened in your's account.
21st Dec '15- Rs.15 for Video Techzone download
We would not be able to provide any waiver for the downloaded content. We wish to inform you to ignore any chargeable links while browsing and also keep the pop up blocker as off in the handset settings to avoid such activations. Suggest you to change the homepage to anything else than the Aircel wap portal.
Regards,
Aircel
We would like to inform you that there have been below-given value added service deductions which have happened in your's account.
21st Dec '15- Rs.15 for Video Techzone download
We would not be able to provide any waiver for the downloaded content. We wish to inform you to ignore any chargeable links while browsing and also keep the pop up blocker as off in the handset settings to avoid such activations. Suggest you to change the homepage to anything else than the Aircel wap portal.
Regards,
Aircel
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We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Date & Time of deduction:
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Aircel Social Care Team