Aircel — Again deducted the balance.

[protected]

Dear Customer(yvt),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Today I received the message " Dear Customer, your concern as per reference number 1-[protected] has been resolved on 13/7/2016.In case you are not satisfied with the resolution, you may raise an appeal within 30 days through email/facsimile/post/call centre."
But still my deducted balance isn't yet refunded. My total balance deduction was 12₹ out of which 5₹ was deducted on 4th July, 5₹ was deducted on 7th July and 2₹ were deducted on 8th July. Thus I only received the message that my concern has been solved but its not true and I haven't received any refund yet.

Dear Customer(yvt),

We apologize for the inconvenience caused. We have forwarded your issue to our concerned department.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Every time you guys are giving the same reply but not refunding the balance... Since from 7th of July you guys are saying the same thing, forwarding the complaint but its of no use to me... I just want my deducted balance to be refunded back...