[Resolved]  Aircel — Again have new subscription without my knowledge.

Address:Gaya, Bihar, 823001
Website:www.aircel.com

Dear Sir,
This is to inform you that I have again received new subscription automatially. This is the service provided by aircel. From two consecutive days I am keep on complaining for my previous complain which has not resolved till yet nit even I am able to contact customer executive and now I have received new one. I have received 7 messages regarding to solve my issue but not got resolved yet. Here, I am attaching some snapshot to provide you clear information.

With regards
Vishal Kumar.
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May 19, 2016
Complaint marked as Resolved 
Dear Sir, I want to inform you that my problem has been resolved. I have a call from aircel to know my issue but sorry I can't provide the contact detail as it is mixed up now. I have got my deducted amount back. But worrying for future. Thanks for your care.. With regards Vishal Kumar.
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

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Dear Sir,
This is to inform you again that I was keep on complaining from few days regarding my balance deduction but no any steps taken from aircel and still I have not got my refund. My no is [protected].

With regards
Vishal Kumar
Gaya
Dear Sir,
This is to inform you again that I was keep on complaining from few days regarding my balance deduction but no any steps taken from aircel and still I have not got my refund. My no is [protected].

With regards
Vishal Kumar
Gaya
Dear Sanhita Bhattacharjee,


Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Prabhu(prabhu.lv),

We regret for the inconvenience caused. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Customer(sharwamn ),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Fathima (fathimaliar),

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Customer(aleem allu),

We would like to inform you that we are not able to help you in this case . we would like to suggest you please ignore this kind of call .


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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