[Resolved]  Aircel — Aircel 10 mb 3g daily pack

Website:

www.aircel.com

Hello, I have a complain about the service provided by AIRCEL. But before that I want to give you full description of the case. On the date 04/12/15, I recharged my account with Rs.30/- and got Rs.23.90/- on my balance. I was having a credit of Rs.6/- and so just after the recharge they had cut that 6 rupees from my balance. After sometime they returned my 6 rupees (May be as a gift). Then I subscribed for the '10MB 3G Data daily pack for 2 rupees'(for 1 Day and can be renewed later), as I needed it frequently to check my emails(Though I am not a heavy user). They don't have any system to show the daily pack data balance, but still, each time you turn off your data, there comes a Pop-Up/Flash message showing you how much data you have consumed(But, not how much is remaining). Because of that, I noted down the consumed data, each time the pop-up comes. After surfing for sometime, there came a pop-up showing my account balance 0.08 INR, then I calculated the overall data consumption and it was just 2401 KB, whereas the deal was of 10240 KB(10 MB). The same thing happened on 05/12/15. That day I recharged my account with Rs.40/- and then subscribed for the 10MB 3G data daily pack, but after the consumption of not more than 25% of the data, they had cut all of my balance. This is a big injustice and now I want refundment of my money: Rs.52/- (Thereafter they may cut the credit of Rs.12, that I have right now, from my balance). My name: Dhruba Jyoti Saikia. Mobile no.: [protected]. Email ID: [protected]@gmail.com. My Address: S.R.S(AAU) Buralikson, Golaghat(785618), Assam.