Aircel — Aircel cheating and harassing customers | |||||
My very old post paid mobile no. [protected] is barred by company and deleted my all contact no. and messages from server from last 3 month while making payment two times but they are not resuming my no. services and i call to their customer care so many times but they said your outstanding bill 1735 rs is still pending you have to pay the bill then we activate your no. i already paid my bill as according to attached record_1 image by confirming customer care agent voice They mail me your total outstandinng bill is only 430 rs i paid the bill as according. still my no not activated and next two day i received sms your bill 1420 rs and again next two day i received sms that your pending bill is 1535 rs i call to customer care they said your pending bill is 1935. i told them your are wrongly charging please correct my as i already paid it but they denied after few days i received call from aircel department agent he told me your bill be waiver off if you pay 400 rs i made payment of 400 rs as attached record_2 image and my no. is still barred i call and mail them so many times but they never reply On care. [protected]@aircel.co.in/ [protected]@aircel.co.in And harassing by company agents the call me daily that your have to Pay the bill! Yatinder joanwal Contect no. [protected], [protected] Email: [protected]@gmail.com Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Yatinder(Sharma2526),
We would like to inform you that as per our record your total Bill amount of May month was 1735/- in which you had paid only Rs.400/- and remained outstanding was Rs.1335/- + 100 late payment charged total 1435/- and still same outstanding is pending due to which your Aircel number services has been barred so, kindly make the payment for your Aircel number and enjoy the services.
Warm Regards,
Aircel Social Media Team
We would like to inform you that as per our record your total Bill amount of May month was 1735/- in which you had paid only Rs.400/- and remained outstanding was Rs.1335/- + 100 late payment charged total 1435/- and still same outstanding is pending due to which your Aircel number services has been barred so, kindly make the payment for your Aircel number and enjoy the services.
Warm Regards,
Aircel Social Media Team
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team