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[Resolved]  Aircel — Aircel duplicate Sim card not activated

Address:110092
Website:www.aircel.com

I have purchased a duplicate sim card of Aircel for one of my number [protected] on March 23, 2017. But till on this date I am not able to make any calls and send messages from my sim. Every time I try to make a call it says "This facility is not available on your number". I have contacted the customer care also they say that the sim is in active state but they dont know why calls are not being made. Please solve this matter as I am very angry with the services of Aircel.
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May 10, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2017
Aircel Customer Care's response Dear Customer (Vikas82),

Please share your 20 digits SIM number so that we can look into the matter.

Also, you can visit the nearest Aircel store with your duplicate/replaced SIM card and the handset to get assistance in his regard.

Thanks and Regards,
Aircel Social Media Team
Mar 29, 2017
Updated by vikas821 Please note down the SIM number
[protected].

i have visited the Aircel store also he suggested me to call 59059 but they say that it is your old number so call 121 or 198. But there all the customer care executives are so busy that from 24/03/2017 to 29/03/2017 my call has never been connected to customer care. And i cant make calls to any number, cant send text messages and cant receive calls. I have recharged my number also but didnt receive message instead balance got credited to account.
Please resolve this matter on priority basis if you dont want to loose your customers. As i dont have any other mobile operator to make calls except aircel at this time.

Looking for a positive response
Verified Support
Mar 31, 2017
Aircel Customer Care's response Dear Customer (Vikas82),

We are forwarding your concern to the team. Meanwhile, please share your alternate number.

Thanks and Regards,
Aircel Social Media Team
Verified Support
Apr 08, 2017
Aircel Customer Care's response Dear Vikas821,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
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maaa chhhudddaaaa rhe hn ye BC aircel vale sb ke sab madarchod...bhosdike chutiya bna ke rkha h customers ko
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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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