Address: | Chennai, Tamil Nadu, 600010 | Website: | www.aircel.com |
I had visited the Aircel office near Taylors Road in Kilpauk for upgrading to micro sim for my prepaid number.
The person at the counter said that since I did not recharge my number for 2 months, I have to upgrade my number to postpaid by paying Rs.350 and then only I will be given a micro sim.
Then I visited the Tambaram Aircel office, and the same story was told with Rs.250 recharge.
I thought something is fishy, and hence called the customer care and they told me that only the sim change cost of Rs.100 has to be paid. I showed the call recording to the executive and he smiled shamelessly and gave me a new micro sim.
These executives are cheating people to meet their sales target given by the company. Kindly initiate an action against this company. Was this information helpful? |
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