[Resolved] Aircel — aircel: less balance credit

yogesh46925

from Pune, Maharashtra

Address:

Jaipur, Rajasthan

aircel [protected] recharge rs 95. txn. no RJR[protected]. maine 95 ka online recharge kiya tha jisse mujhe milne the 95 sms, 95mb net and 95rs balance. but mujhe balance 81.55rs, and 95 sms, 95mb net mila. maine 198 pe call kiya 1st time reponse: sir 95 me only 81.55 ka hi balance milta h. 2nd time : senior customer support executive: sir hum aap ki koi help nahi kar sakte najdiki aircel mini store pe aayen. mere yanha se 80km dur hai aircel mini store. retailer help nahi karega online recharge... then mujhe kya karna chahiye...

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Aug 14, 2020

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Thanks Yogesh, for providing us the required details. Please be assured that we working on your problem and we will get in touch with you at the earliest to resolve it.

Regards, Aircel Online Team

yogesh46925

from Pune, Maharashtra

aircel [protected] recharge rs 95. txn. no RJR[protected] (16 aug 2014 10.15am.). i faced this problem again now resolve my problem soon else i will go to consumer court.

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

"Dear Yogesh,

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in"