Aircel — Aircel misguide me through sms about service

Address: Kolkata, West Bengal, 700001

I have received many SMS from Aircle and last on 31.12.15 at 19.52 full sms: " PI 116 = 1GB 3G Data ! Recharge now with PI 116 and Get immediately 500MB 3G/2G Data for 28 days AND Get Extra 524MB 3G/2G Data within 12hrs. Recharge today" I have done a easy recharged with Rs. 116 on 31.12.15 at 20.05. but i have got only 500MB. after calling customer care they toll this offer for only new sim (with in 90 day). But I am using aircel near about 2 year. So why Aircel sms send me? In the SMS no trams & condition was written or no any * marks. It is a foul play with me. they Cheat me with SMS. I want justice.
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Aircel customer support has been notified about the posted complaint.
Jan 04, 2016
Updated by ashis88
My Aircel No is [protected]
 
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Aircel — Aircel misguide me through SMS about service. My Name is Ashish Roy, Aircel no. 8013669931

My Name is Ashish Roy, Aircel no. [protected]. I have received many SMS from Aircle and last on 31.12.15 at 19.52 full sms: " PI 116 = 1GB 3G Data ! Recharge now with PI 116 and Get immediately 500MB 3G/2G Data for 28 days AND Get Extra 524MB 3G/2G Data within 12hrs. Recharge today" I have done a easy recharged with Rs. 116 on 31.12.15 at 20.05. but i have got only 500MB. after calling customer care they toll this offer for only new sim (with in 90 day). But I am using aircel near about 2 year. So why Aircel sms send me? In the SMS no trams & condition was written or no any * marks. It is a foul play with me. they Cheat me with SMS. I want justice.
Hi [protected]@yahoo.com,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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