[Resolved] Aircel — Aircel MPLAYBOY pack

Praveen Damodaran

from Mumbai, Maharashtra

Address:

600088

Hi, I am praveen from chennai. My number is [protected]. This is to inform you that my talk time have deducted by activating MPLAYBOY pack. wich got activated automatically . .today again they have deducted Rs.99 from my talktime. this is the third time aircel is deducing from my talk-time, every time i get message to adeactiave and i did it tru message
Kindly check on this...

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Oct 24, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Sep 03, 2016

Munesh Budania's response Jawab do mera balance kb tk waps hoga

Verified Support

Sep 10, 2016

Aircel Customer Care's response Dear Vignesh Rasu,

We would like to inform that your Aircel number has been activated on 7/09/2016. Let us know if there is anything else we can help you with

Thanks and Regards
Aircel Social Media Team

Verified Support

Sep 10, 2016

Aircel Customer Care's response Dear Praveen Damodaran,

We would like to inform that download request has been initiated from your end through WAP mode on 8 & 9/9/2016, The pack is VDSTORE99, the subscription pack had consent ID. Hence, charging found correct & no waiver applicable in this regard.

Thanks and Regards
Aircel Social Media Team

Verified Support

Sep 22, 2016

Aircel Customer Care's response Dear Bubuta,

We would like to inform you that Rs. 77/- has been refunded to your number against 1-[protected] on[protected]:28:06 and stopped the auto-renewal of RC 77.

Warm Regards,
Aircel Social Media Team

Verified Support

Sep 23, 2016

Aircel Customer Care's response Dear Munesh Budania,

We would like to inform that deducted amount has been refunded back to your account.

Thanks and Regards
Aircel Social Media Team

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Comments

Vignesh Rasu

from Irinjalakuda, Kerala

Dear sir my name Vignesh G i baught sim card which sim no[protected] mob no [protected] so please activate sim

Aircel Customer Care's response, Sep 10, 2016

Verified Support

Dear Vignesh Rasu,

We are forwarding your issue to the team. Meanwhile please share your alternate number.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Munesh Budania

Mere mobile se 20 rupaye kaat liye or costumer care band kr deya mya number [protected] please mera balance waps kro

Aircel Customer Care's response, Sep 10, 2016

Verified Support

Dear Munesh Budania,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Any message received upon deduction:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

bubuta

from Pune, Maharashtra

Docket no.. Is[protected] this is a Complaint no.. Also bt 3 days gone not respond any details

Aircel Customer Care's response, Sep 14, 2016

Verified Support

Dear Customer(bubuta),

We apologise for the inconvenience caused. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team