[Resolved] Aircel — Aircel Not able to stop deduction of 2 ru per day under NDAIRPI2 | |||||
For the past one month, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by AIRCEL. just stop this. Phone number [protected]. Name.. Sahil Was this information helpful? | |||||
Oct 11, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 10, 2016 Aircel Customer Care's response Dear sahil_786, Thanks for reaching out to us. Please share the following information to confirm your identity: Alternate No: Last recharge amount(Prepaid)/Last bill payment amount(Postpaid): Date of Birth: Complete Address: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 10, 2016 Aircel Customer Care's response Dear sahil_786, We would like to inform you that Rs.2/- PI pack was activated on your Aircel number which gives 10 MB 2G internet for 1 Day and same has been deactivated at our end and you can also deactivate this pack from your end by dialing *121*0200# and the charges are found correct hence no waiver applicable for the same Thanks and Regards Aircel Social Media Team | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid): Prepaid Rs 100
Date of Birth: 16 Aug 1993
Complete Address: H.No 41, lajpat Nagar Canal Road Jammu (Id Address)
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team