[Resolved]  Aircel — Aircel outgoing calls are blocked

Address:Thane, Maharashtra, 421504
Website:www.aircel.com

Dear aircel team,

This to inform you that from 27 sept my outgoing call are block, while i call to somebody its saying that outgoing facility blocked by customer and also not going any call, i also not able to use data even i have check with other phone it showing same things.
I have also recharge it with₹70 according to customer help line.

So i am requesting you to that please solve this issue and help me out. My no. Is [protected]

Previous complain no:[protected]
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Nov 6, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2016
Aircel Customer Care's response
Dear Suneel_86,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Alternate no.:

Sample no.:

Mode of recharge:

Transaction id:

Recharge date:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Oct 06, 2016
Aircel Customer Care's response
Dear Suneel_86,

We would like to inform that there is no any barring on your number. The services of your number are completely active.

Thanks and Regards
Aircel Social Media Team
Complaint comments 

Comments

Hello...
I have postpaid service...
My outgoing calls have been barred even 5 days before the last date for bill payment...it has not been activated even after bill payment...
Kindly look into this issue...
My phone no. [protected]
Trans ID CH[protected],
Bank Ref No: IHMP[protected]
Thank you
Aircel Customer Care's response, May 18, 2017
Verified Support
Dear Abinayah Kanniah,

We are forwarding your issue to the team. Meanwhile, kindly share the alternate no. so that our team can look into your issue.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, May 19, 2017
Verified Support
Dear Abinayah Kanniah,

We would like to inform you that your services have been resumed and your payment has been successfully updated.

Thanks and Regards,
Aircel Social Media Team
My outgoing calls have been barred
Aircel Customer Care's response, Jan 27, 2018
Verified Support
Dear Satikanta,

Please accept our sincere apologies for the problem you have faced. Kindly share the following information in order to assist you better:

Concerned Aircel No.:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 5, 2018
Verified Support
Dear Satikanta,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

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