[Resolved]  Aircel — Aircel PI128 seva

Address:Pune, Maharashtra

On my Aircel number some Aircel PI128 seva is subscribed and for that they charged Rs 130. I tried to contact with compliant and customer care officers but the officer asked to hold and cut my call without giving me satisfied(any) reply. I tried calling for 12-25 times to customer and complaint care number. But they not replied me still. I want to unsubscribe that and want my money back
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer(Murk),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date & Time of deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
I already shared screen shot of deducted one msg where time and date is mentioned.
My number is [protected]
Date and time : 16th June at 2:12 Pm.
Kindly do needful and refund as soon as.
I don't want to say again and again.
I tried many times but no one responded to my complaint
Dear Customer(Murk),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Have you any reply or solution for my complaint.
I got massages that my service request is processed and resolved.
but, still i did not get my refund back.
So, could you please look into this?

I got massages that my service request is processed and resolved.
but, still i did not get my refund back.
So, could you please look into this?

Dear Customer(Murk),

This is to inform you that Rs 49 has already been posted back to your account against deduction. As checked there is no any service activated now.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Rs 49 was deducted on 15th June and Rs 128 was deducted on 16th June.
Rs 49 has refund on the same day, but not Rs 128.
I make complaint against Rs 128 deduction under Aircel PI-128.
Rs 128 was deducted on 16th June and I make Complaint on the same day
but still its not get resolved and I did not get my refundable amount
I am not able to reached out to executive as my number is blacklisted.
How can I make contact for issue?
And to whom?
How my issue will get resolve?
Dear Customer(Murk),


We are going to re-escalating your issue to our team so that team will contact you shortly.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards


Aircel Social Media Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information