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[Resolved]  Aircel — Aircel rejecting port-out to Jio

Address:Khordha, Odisha, 751001

I've applied for port code and received UPC as CDOxxxxx. I've applied to port my existing aircel number to Jio network.But my porting application got rejected by donor (aircel) saying that UPC is mismatched. This happened thrice and I wasted 300 rupees in this process.

The UPC received is containing 3 alphabets and 5 digits (CDOxxxxx). Is the UPC wrong? Else, knowingly aircel is harassing me ?? Is there any procedure to complain before TRAI?

Please help.
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May 7, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Aircel Customer Care's response Dear Customer (sasta),

We would like to inform you that your UPC code (CDO96289) has been rejected due to your pending outstanding payment. We request you to generate new UPC code and then apply for the same.

Warm Regards,
Aircel Social Media Team
Complaint comments 
2 Comments

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Comments

Hi, my SIM is showing SIM Registration failed. Kindly reactivate it. If it is beacuse of some issue please drop me message. Thanks
No: [protected]
UMLESH KUMAR PANDAY
Reply
Hi, my SIM is showing SIM Registration failed. Kindly reactivate it. If it is beacuse of some issue please drop me message. Thanks
No: [protected]
UMLESH KUMAR PANDAY
Reply
Aircel Customer Care's response, Apr 7, 2017
Verified Support
Dear umlesh,

Please share the following details so that we can look into your matter:

20 digits SIM number:
Registered name for this connection:

Warm Regards,
Aircel Social Media Team

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