[Resolved] Aircel — Aircel sim card services disconnected

Sudhanshu Satpathy

Address:

Khordha, Odisha, 751003

Sir, I didn't use the aircel sim for the past 4 months. So i think the services have been disconnected. I wish to continue using the aircel sim. Kindly resume the services.
My no. Is [protected].
I really need this no. to get reactivated.
I am facing a lot of troubles now.
I didn't knew that not using a sim for three months would result in the disconnection of the network.
Kindly help
I would be very grateful to you.
Thank you.

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Apr 4, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Aircel Customer Care's response Hi Sudhanshu Satpathy,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Warm Regards,
Aircel Social Media Team