[Resolved]  Aircel — Aircel sim not activated

Address:

500014

Hi
My name is yogesh bagaria
I bought a new aircel sim on[protected]
The aircel number i bought is : [protected]
I was assured that the sim will be activated by 18th of april 2016
However it was activated on 19th
I was asked to call 59059
To enjoy unlimited services
And confirm my name, my father's name and my address
I did the same
And while calling 59059 i clearly selected the language english to be communicated in
But the customer service executive communicated in telugu
When i confirmed him the details which were required
He asked me an irrelevant question which i didn't understand because of the way he was communicating
The executive then asked me to be on hold
And he started talking to his senior without keeping the call on mute from his side which was very unprofessional
I was then assured that the sim will be activated in 2 hours
But it hasn't been activated yet
I tried calling 59059 and customer service
But i'm unable to make any outgoing calls
It is very disappointing to see such a service from aircel
I hope you look into this matter and reach me as soon as possible
And also i suggest you to improve your team!