[Resolved]  Aircel — Aircel unauthorised bal detection

Address:Lucknow, Uttar Pradesh

Hello,
I am mohit jain
My no. [protected]
Today i received a msg like that"thank you for choosing mplayboy at rs 35. You have been charged rs 35 for 7 days"
Im not activating this service and i d'nt need this service anymore.
So pls deactivate this service and get back the amount as soon as possible in my main balance..
When i spoke with customer care executive then i didn't got proper response one person has given excuses that technical problem is there after 2 hours contact... Another one was not ready to give detail of my balance deduction and when i asked him to transfer the call to senior executive then he didn't transfer... Got disappointed... I request to you to take immediate action against of this
Thanking you
Best regards,
Mohit jain
Mob:[protected]
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Aug 8, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Dear Customer(Anshj),

We are forwarding your issue to the team. Meanwhile please share the "Date & Time of deduction" so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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