[Resolved]  Aircel — All services barred from Aircel against Verification. and toatally corrupted behaviour of the Company.

Address:

New Delhi, Delhi

Respected Sir/Madam, My name is Rakesh Raushan Anand. I am an Aircel telecom customer for last 5-6 years. I have also followed direction from Aircel as per TRAI guidelines. But these days I am facing problem of inactive my Aircel number [protected]. Aircel instruct me for re-submission of address proof. I went my nearby Aircel Store 5KM far from my residence. The store is shifted at about 200 meters distance than earlier location. I went there with sacrificing my time. The newly located Aircel Store at “A block, Malkaganj, Delhi. Near Hansraj College, D.U.” when I entered into store there were no Aircel Employee. Instead of employee there were a local mobile shop retailer were talking and dealing with customers. And she was asking for money from each of customers who has their address proof related issue. When I went to her to submit the form she asked me for money in Cash against submission of Address Verification Form without any Cash payment Slip. There were no official Employee at the Aircel Store but unofficial and unauthorized Individual. I also tried to talk Aircel Customer Care but no response. My question is That, Is aircel appointed local retailers to collect Money which is not accountable? My Issue: I went to submit address proof at Aircel Store. But they refused to take Verification Form without Cash which is Unaccountable. My Aircel mobile number is still barred after trying to re-verify it. Aircel Wasted my time and worst Service still in my life.