Aircel — An executive of mob no.[protected] dont know how to behave with the customers

Address:Chennai, Tamil Nadu

ONE EXECUTIVE OF YOUR AIRCEL NETORK OF MOBILE NO.[protected] WHOSE NAME NOT KNOWN TO ME IS OF NO USE AND DONT KNOW HOW TO BEHAVE WITH VALUED CUSTOMERS, FOR ME MONEY IS NOT A BIG THING BUT YOU PEOPLE DONT KNOW BASIC THING TO RESPECT, ONCE YOU GIVE TO OTHERS THE SAM WILL BE GIVEN BY THEM TO US, WHEN YOU FAIL TO DO SO THE OPPOSITVE PERSON WILL GET IRRITATED AND WILL TAKE THIS AS A REVENGE AND WILL MAKE THE ISSUES BIG THING. THIS IS HAPPENED IN MY CASE, THAT PERSON OF THE ABOVE MOB NO. SAID HAS DONT KNOW BASIC RESPECT OR KNOWLEDGE TO WORK WITH PUBLIC, SUCH THOSE PERSONS SHOULD BE THROWN OUT OF THE SERVIVE IF AIRCEL IS A GOOD NETWORK SERVICE PROVIDER, THEN YOU PEOPLE KNOW VERY WELL ABOUT YOUR SMS MSGS AND OUR RECHARGING DETAILS BY VIEWING YOUR MONITOR, THEN YOU AE ASKING THE CUSTOMERS TO TELL ALL THESE THINGS, WITHOUT YOUR KNOWLEDGE FROM YOUR NETWORK WE CANNOT RECEIVE SMS FROM YOU OR RECHARGE, I WANT MY MONEY BY WAY OF RECHARGING BALANCE AMOUNT AND NOT BY OTHER WAY WHICH NOTE, REPLY ME AND TELL SORRY FOR YOUR DELAY AND DISTURBANCE TO TH CUSTOMERS, YOU ARE ASKED DONT DO THIS HEREAFTER, WHCIH MAKE YOUR CUSTOMER DO SOMETHING... YOU PAY FINE BY GIVING ME RS1000/- TALKTIME FREE AND 1GB FREE NET, THEN ONLY THIS WILL END. SHYAM.
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Aircel customer support has been notified about the posted complaint.
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Comments

Hi Shyam,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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