[Resolved] Aircel — Auto activation of ndmc 170317 pi 2 pack | |||
Hi, I have not activated any internet pack in aircel but this "ndmc170317" pack is auto activated and as a result daily 2 rupees are getting deducted from my account. I request you to either deactivate this pack and return my money back (which is deducted so far) i'm trying to connect your customer care and they are not taking any action against this. Request you please deactivate this service asap. Activated service: ndmc170317pi2 My number: [protected] Activated since: 19-april-2017 Was this information helpful? | |||
May 27, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Apr 20, 2017 Aircel Customer Care's response Dear Kanak K, We are forwarding your concern to our team. Meanwhile, please share the following details to confirm your identity: Alternate no.: Last recharge amount (in Rs): Date of Birth: Complete Address with PIN code: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Apr 26, 2017 Aircel Customer Care's response Dear Kanak K, We would like to inform you that our team tried contacting you a couple of times but the calls went unanswered. Further, as per the records, you have been charged Rs 2 for the daily renewal Data pack and a waiver of Rs 4 for the same has already been credited to your account on 20th April, 2017. Thanks and Regards, Aircel Social Media Team | |||
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