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[Resolved]  Aircel — Auto renewal of apdecpi9 internet pack

I have activated a 9rs inaternet pack for 1 day but every day it renews it self i even lost some of my main because of auto renewal please help me to deactivate as soon as possible.i even tried many codes and even 155223 number to deactivate it but of no use no [protected] please help me to deactivate apdecpi9 pack and i think aircel should remove auto renewal as soon as possible
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Jun 30, 2016
Complaint marked as Resolved 
Send your problem discription with the aircel mobile number you have problem and also send alternate number, date of birth, amount of last recharge and your home address for verification to [email protected] they wll solve your problem
Aircel customer support has been notified about the posted complaint.
Sep 15, 2016
Updated by PK Styles I have activated a 9rs inaternet pack for 1 day but every day it renews it self i even lost some of my main because of auto renewal please help me to deactivate as soon as possible.i even tried many codes and even 155223 number to deactivate it but of no use please help me to deactivate apdecpi9 pack and i think aircel should remove auto renewal as soon as possible
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7 Comments

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Comments

Dear Syeda Mahek,

We have checked the account and found that PI 9 was activated in your account through USSD option. We have forwarded the same to the concerned team to deactivate the pack. The same will get deactivated in next 4hrs of time. You can even deactivate the same by dialing the USSD code -*121*009#.

Warm Regards,
Aircel Social Media Team
Reply
Dear Customer(PK Styles),

To deactivate Rs.9 unlimited data pack, you can dial *121*902#. Kindly, let us know for any further assistance.

Warm Regards,
Aircel Social Media Team
Reply
To
Aircel customer care

I already tried dailing *121*902# but it didnt work and i think you should create deactivation code for every service such that in future deactivation might be easy
Reply
Thank you aircel customer care problem solved
Reply
Dear Customer( PK Styles ),

Thanks for your valuable feedback. At Aircel India, customer satisfaction has always been our priority.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Reply
How to stop apdecpi9 pack i alrdy tried callng on deactivation no. N also *121*902# but it ddnt work plz hlp me to deactivate it [protected]
Reply
Dear Customer(Syeda Mahek),

Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Reply

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