[Resolved] Aircel — Auto renewal of pocket internet | |
I am automatically subscribed to WBDECPI9 pack and everyday Rs.9 is deducted from my account without my consent.I dont remember ever opting for this pack.I have tried deactivating it but to no avail.I have searched for all sorts of options but nothing seems to work.Deactivate this pack right now.My mobile number is [protected].I want this pack deactivated right now and please refund my money back or I will seriously consider switching to other networks. Was this information helpful? | |
Mar 17, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 11, 2017 Aircel Customer Care's response Hi Rits Banerjee, We have forwarded your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Feb 14, 2017 Aircel Customer Care's response Dear Rits Banerjee, We would like to inform you that as per your request USSD pack WBDECPI9 has been deactivated and 42 refunded on 11/2/2017. Warm Regards, Aircel Social Media Team | |
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