Aircel — Auto Renewal STV-33, Billing & Charging Docket Dt: 05/06/2016-19:00:32 | |
I have been using auto renewal facility for very long time on my prepaid mobile but this time Aircel have been at fault & they are to be blamed for this. I recieved SMS from Aircel on 03/05/16 at 09.22 that Local pack RC33 will be renewed soon & I will be charged Rs33. To unsubscribe dial *122*303#. without mentioning that you have changed this pack. Then on 06/05/16, 00:49, I recieved another SMS from Aircel that " your 28 day STV 33 has been renewed successfully. Now make local calls at 1.2p/2sec. for 28 days. This time also there is no mention that you changed this pack condition. But to my surprise all local calls are being charged at 1p/sec.Inspite of my lodging complaint1st at at Aircel Gallery at, kharghar & later SMS complaint at 155223 on 7th May at 12.39. Till date I have yet to hear from Aircel about my SMS complaint at 155223. Was this information helpful? | |
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Aircel customer support has been notified about the posted complaint. | |
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