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Aircel

Aircel — Automatic activation of services and amount deduction

Address:Pune, Maharashtra

Hi, I am from Pune and using Aircel from the past 4 years My number is [protected] On December 3rd 2014they automatic activated Video Talkies service and deducted 50 rupees from my balance, I called customer service and informed them on that but no response yet. Today i.e. 8th of December 2014 they automatic activated another service TINY TV and again deducted 50 rupees from my balance.This is very frustrating in one week they activated two services and deducted 100 rupees without my knowledge. Thanks, Abrar
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Aircel customer support has been notified about the posted complaint.
Dec 19, 2014
Updated by Syed Abrar Ahmed I am from Pune and using Aircel from the past 4 years My number is [protected].What is happening with my Number
[protected] You people are activating services and deducting my amount,
yesterday and today (18 December 2014 and 19 December 2014) too another new service(Pocket Store) is activated and my 50/- rupees deducted without my permission and Another service(Video Talkies) Auto-Renewed which I Did not Activated.
They also Auto-Renewed TINY TV and deducted 50 rupees.

Remove all the service and do not activate any service without my notification.
And refund my amount.I am really fed of it.

If not I am going to close this Sim and go for MNP.
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Comments

Hi Syed Abrar Ahmed,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
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