[Resolved] Aircel — Automatic balance deduction | |
My aircel balance was deducted Rs 99 and i got a message saying i subscribe to GAMES club on 14/12/2015 at 8.16pm which i have no idea about it.I am really upset with your customer support, they try to bluff customers.Instead of solving the grievance, they tend to make it a very small issue and ignore the complaints. I have never subscribe any such clubs.This is not the very first time when i have been charged with these WAP services without my initiation.It's totally wrong.Inspite of TRAI Strict On Activation of VAS Without Subscriber Consent, Aircel is charging the way it wants.
Please look into the matter very seriously and refund my balance.
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Aug 9, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in