[Resolved]  Aircel — automatic deduction of 98rs for the acruvation of PI98 and other deductions without any reason

Address:Lucknow, Uttar Pradesh

aircel gives the worst service i have used ever. i m abhishek from lucknow.they used to deduct 10 rs from my account and on call they were saying uhav clicked on the link u hav recieved bt actually i have deleted that linkwithout accesing it.on the same day (16th sep) they deducted 98 rs to activate pocket internetof rs 98 without my request.1gb 3g pack was already actuvated, what i will do with 98 deduction.my num- [protected]
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Complaint marked as Resolved 
They just refund my 98 rs balance..regarding resolution they haven, t responded..but there is a problem...they deducted 10 rs again without aby reason
Aircel customer support has been notified about the posted complaint.
Sep 18, 2014
Updated by charuabhi
This update is in reference to thank you that i have received the reversal of 98 rs as per my request. But still i didn't get the the 20 rs refund which was deducted by 10 rs individualy 2 times as have mentioned it on my previous writing.
I m making you sure that i have not downloaded any content through your link, even i had deleted that link without accesing it. Your exucutives line is busy from last 2days.
Kindly stop sending these type of fake links and make your service better.
Now please refund me 20rs more.
Num- [protected]
Thak you
Complaint comments 

Comments

Hi Abhishek,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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