[Resolved]  Aircel — Automatic miss call alert activation

Later, tried many times to contact customer service regarding this but couldn't connect. Don't know whether they had blocked or not. So frustrated that even representatives from customer service show attitude but not empathy towards customers concern. They have to really work in a professional way to treat their customers. I had heard the same situation from other customers as well. This is the second time happening. Gonna share this to maximum people. Please don't go for Aircel service.

This is what is received at 10.26am. CSR stating I had activated it at 10.26am but later while on call itself with CSR at 10.30am I received another text stating the Message Call Alert have been activated which I had never ever requested for.
This is how they activate service without customers request.

This is what is received at 10.26am. CSR stating I had activated it at 10.26am but later while on call itself with CSR at 10.30am I received another text stating the Message Call Alert have been activated which I had never ever requested for.
This is how they activate service without customers request. Check this screenshot.

Hi Raj Kiran(rajkirank),

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Dear Raj Kiran(rajkirank),

As discussed we have verified your number and found balance depleted for MCA Service and charged Rs.30/-. Service activated through WAP on[protected] waiver posted for Rs. 30/- as one time good will gesture. And service deactivated.

Warm Regards,
Aircel Social Care Team