Aircel — Automatic mobile balance reduction | |||
Sir, i'm deepak Mobile no; [protected] From last 20 days in 3/4 days frequency rupees:05 each time is deducting from my above given mobile number. suddenly a service message came indicating your last sms cost rs:05. i have no idea for why? I already complain aircel costumer care through their email id (care. [protected]@aircel.co.in), but they send me a message that you are sending isd sms so your balance is deducting. but again the same thing going on.. Ir iam a student in delhi university and i am not a fool that i send isd sms and complaining why my balance is deducting. I am not alone some of my friends have also the same problem. Ir it is too much annoying i am so much stressed for this matter, my phone number is very old so i can't change it. Please sir i requesting you please give me justice, they are not listening to my problem. i think they must doing something by using my number and telling me that you are sending messages for what your balance is deducting. Ir i am student i have no isd contacts that i send sms. rs:5 may be very small for you but rs:5 in each time in every 3/4 days is too much for a poor student like me. They make me so stressed, i am a student i should concentrate my mind in my studies but these thing always stress me out. i can't concentrate... I always calling their costumer care, writing complains but what is the result, nothing. no result without any service they deducting my balance rs:5 each time in a 3/4 days frequency. I want you should take strong action against them, and please refund back the balance they forcefully taken from me.. Ir i believe in you, i already tired complaining them, i want my money back and also some action against them. Please sir, thank you.. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
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We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Any message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team