Aircel — Automatic mobile balance reduction

Address:New Delhi, Delhi, 110007

Sir, i'm deepak
Mobile no; [protected]
From last 20 days in 3/4 days frequency rupees:05 each time is deducting from my above given mobile number. suddenly a service message came indicating your last sms cost rs:05. i have no idea for why?
I already complain aircel costumer care through their email id (care. [protected]@aircel.co.in), but they send me a message that you are sending isd sms so your balance is deducting. but again the same thing going on..
Ir iam a student in delhi university and i am not a fool that i send isd sms and complaining why my balance is deducting.
I am not alone some of my friends have also the same problem.
Ir it is too much annoying i am so much stressed for this matter, my phone number is very old so i can't change it.
Please sir i requesting you please give me justice, they are not listening to my problem. i think they must doing something by using my number and telling me that you are sending messages for what your balance is deducting.
Ir i am student i have no isd contacts that i send sms. rs:5 may be very small for you but rs:5 in each time in every 3/4 days is too much for a poor student like me.
They make me so stressed, i am a student i should concentrate my mind in my studies but these thing always stress me out. i can't concentrate...
I always calling their costumer care, writing complains but what is the result, nothing. no result without any service they deducting my balance rs:5 each time in a 3/4 days frequency.
I want you should take strong action against them, and please refund back the balance they forcefully taken from me..
Ir i believe in you, i already tired complaining them, i want my money back and also some action against them.
Please sir, thank you..
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Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Bhhshgga625677,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear Bhhshgga625677,

We hope that our team got in touch with you and shared all the requisite information.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

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