Aircel — Automatic pack activation

Address:Bangalore, Karnataka, 560073

On my Aircel no [protected] many unnecessary pack are getting automatically activated. The packets like namma namitha, Limitless music etc are getting activated. The message also ask me to recharge the account so that the packs can get activated. Kindly answer this query. This is not the once from last 2 years I am a constant aircel user and I get message like this. Kindly answer .
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A pack called as Kissing tips is activated on my no. I have complained here but then also a pack is activated. An ammount of 15₹ is also deducted
I even don't know that such type of pack exits. What Nonsence is this. I am attaching a image below which shows the pack activation.I want my money to be refunded back.

Hi Nandan Ananth raju,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi anandan428,

We would like to inform you that we have checked and found balance depleted for Kisstip Service and charged Rs.15/-. Service activated through WAP on[protected] waiver posted for Rs. 15/- as one time good will gesture. And service deactivated.


Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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