[Resolved] Aircel — Automatic subscription of hello tune and deducted 90RS. | |||
I am Rahul, mobile no:[protected](Aircel), I have been getting message for the renewal of the dialer tune service as below: Dear Customer! You will be renewed for Dialer tune at Rs.30 for 30 days in next 2 days.Set Songs Call 5300001(TF).To unsubscribe dial 155223. I have tried reaching out to the above customer care no 15523, the call is not going through saying number does not exist. For the last 3 months, my mobile balance has been deducted thrice with 30 Rs each. I have already dropped emails to customer care before, however i did not get any response from it. I have mailed to below mail ids, but as of now no response exist: care.[protected]@aircel.co.in, appellate.[protected]@aircel.co.in, 1909.[protected]@aircel.co.in, care.[protected]@aircel.co.in Was this information helpful? | |||
Aug 13, 2017 Complaint marked as Resolved ok...thanks fr resolution Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear rhlmoh,
As per our system records, Balance of Rs.30/- has been credited in your account. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
As per our system records, Balance of Rs.30/- has been credited in your account. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in