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Aircel

[Resolved]  Aircel — Bad connection

Address:Kolkata, West Bengal, 700090
Website:indian consumer complaints

The 3G net speed is very slow and the connection also is very weak . Before hardly in August also the connection was good but now 3G is not up to the mark.pls help it is getting worse day by day in my 3G connection while doing internet it shows H+ for 1 min and then it get to 3G symbol and this causes a lot of problem to me the page loading takes about 1-2 min it doesn't give any speed at all
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Mar 29, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2017
Aircel Customer Care's response Dear TRAILER BOY,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:
Alternate No.:
Location (Including nearest landmark where an issue is witnessed): Duration of an issue ( an Issue problem since wheThe issue
with a specific website or all website: Browser being used (Default phone browser or Chrome/Dolphin etc):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Feb 24, 2017
Aircel Customer Care's response Dear Customer(TRAILER BOY),

We would like to inform you that as per our concern team, confirmed by you that your problem has been resolved now.Please feel free to let us know in case of any further assistance.

Thanks and Regards
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

I have charged my phone for 249 in morning and in evening when i try to call suddenly message poped up showing no balance ...such a poor service
Reply
Aircel Customer Care's response, Feb 22, 2017
Verified Support
Dear Raghav99,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Mar 2, 2017
Verified Support
Dear Raghav99,

Hope your issue has been resolved. Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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