Aircel — Balance 150 Rupees deducted wrongly due to their wrong system

Address:

Chennai, Tamil Nadu

Initially I got 1 MB 3G balance and 48 Rs main account Balance. I recharged for 204 Rupees in aircel online website which benefits 104 Rs talk time and 1 GB 3G data. I got SMS immediately that recharge is successful. After few minutes, they reduced whole balance in my main account instead of deducting the 3G data. There is no proper response from customer care. When I contacted customer care they said that, if i do not disconnect the Internet, then they will reduce from main account balance. There is no proper term and conditions regarding this balance deduction. This is not fair. TRAI should take action and bring strict rule regarding 3G data . I feel very frustrated because of this . Please help me to get justice.