Aircel — Balance cutting with any information

RAVINDER REDDY THEEGALA

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

i am rechagre with magic card of 60 rs/- in my aircel Then my balance shows only 11 rupees.then i will cal to complaint number one lady check my details she told me wap services are activiated on ur mobile.i will tell without any msg of activation why are u cutting my balance.she told me 48 hours ur balance will refund on ur mobile.3 days will no balance will refund and they can't take my call... my Mobile No:[protected]

Was this information helpful?

No (0)

Yes (0)

Aircel customer support has been notified about the posted complaint.

Related Aircel reviews

View all 10591 Aircel Reviews

Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi RAVINDER REDDY THEEGALA,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear RAVINDER REDDY THEEGALA

We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:Aircel No.:Date & Time of deduction:Amount Deducted:Any message received upon deduction:

Warm Regards
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi RAVINDER,

SR:1-[protected]Kindly note that VAS service VAL packs has been activated from your end through WAP and hence was charged Rs49 for the same.Waiver not applicable as chargeable content was downloaded.

Regards,
Aircel