Aircel — Balance deducted everyday with sms " Thank you for using Aircel services"

Address:Kolkata, West Bengal

Everyday from my balancw Rs. 5 get deducted stating an sms "thank you for using aircel service". I have no VAS activated neither i use aircel gprs.Earlier i Didn't noticed but now its height . I tried speaking customer care executive but cracking IVR to reach a human voice is like a task to climb mount everest. So I have send sms multiple time to deactivate if any Vas activated for which i get sms no Vas activated. Seems aircel penalising customer for using their sim and services. Enough of my money cheated. I want satisfactory reply and reimbursement else i would prefer to go for number portability instead of sticking with cheater brand as similar thing is happening with my cousin aircel number also.
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Qaiser Yusuf,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Thanks and Regards

Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi Qaiser Yusuf,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Aircel Online team,
Email us at [protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information