Submit a Complaint
Mobile Service Providers
Aircel

Aircel — Balance deducted twice

Address:Katihar, Bihar, 854105

Sir, i have activated a service of rs 329 on 08-04-16 but the pack is activated once again on 09-04-16 and the balance is deducted twice.


Customer's care helpline is not taking my complain. Kindly check the issue.


Mobile no. [protected]
Amount deduced- rs329
Date & time[protected] & 8.30am
Message received- you are successfully recharged

My contact - [protected]
Email id- [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 
2 Comments

Related Aircel reviews

[Resolved]Aircel - CSO's are rude to the customers8[Resolved]Aircel - No customer service response!68[Resolved]Aircel - Misbehavior of customer representative!4[Resolved]Aircel Prepaid - My Aircel Number is Not Working119[Resolved]Aircel - Block the calls suddenly without any information!3
View all 10591 Aircel Reviews

Comments

Their is no transaction id, the balance is deducted from the main account.
I think their is much delay in my problem, kindly please tell the current status of my complain.
Reply
Dear Customer(Chulbul Panday78),

We are working on your issue and will contact you shortly. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    View all 10591 Aircel reviews & complaints
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information