Aircel — Balance deducted without my prior permission | |||
Ear Aircel, This is for your kind information that i "Md Nasim" have a aircel no [protected]. it is my number. Yesterday at 3:59 PM . i got a text from Aircel that i have been charged Rs 35 for juice up service .I didnt activated any such service. when i called c care they told me, sir we take ur complaint. But i didnot receive any complaints number. When i call again c care they told me sorry sir you activated this service we cant take complaint, coz u activated this service through internet, but i dont activate such type service coz i already turn off net before activation. Plz take this matter seriously I want that this type of rubbish should be stopped and the company has to refund my balance. In case they dont do so, i will port my number... Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in