Aircel — balance deduction anytime without any msg

Address:Hyderabad, Andhra Pradesh

My no is [protected], In this I have did recharge of 111 for local Aircel to Aircel free. According to company we need to pay for first 60 seconds, 2p/seconds but they are taking from account for 180seconds/2p that means I am losing everyday 2.40Rs without any services. Major problem with this, I am always unable to contact to customer care specially from my number. Always I am getting busy tone from customer care where as I am trying to call at least 20 times in a day but from other numbers I am able to talk to customer care.
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Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sanjeet Singh Rajput,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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