[Resolved] Aircel — Balance deduction every day

[Resolved] Aircel — Balance deduction every day

P prashansa mehrotra

I am prashansa mehrotra from lucknow.and my phone no is [protected].i am very disappointed with aircel service.there is issue of balance deduction whenever I recharge my phone yesterday I recharge with 70 rs full talk time.and from that time your company start deducting my balance for the non sense services which I have never activated loke upsms2 or etc.plz look into the matter. This is my last recharge with your company after that I will change my number. Was this information helpful? No (0) Yes (0)
Oct 20, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Sep 18, 2016 Updated by prashansa mehrotra I am prashansa mehrotra from lucknow.and my phone no is [protected].i am very disappointed with aircel service.there is issue of balance deduction whenever I recharge my phone yesterday I recharge with 70 rs full talk time.and from that time your company start deducting my balance for the non sense services which I have never activated loke upsms2 or etc.plz look into the matter. This is my last recharge with your company after that I will change my number. Verified Support Sep 19, 2016 Aircel Customer Care's response Dear prashansa mehrotra, We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue: Date & Time of deduction: Amount Deducted: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 19, 2016 Aircel Customer Care's response Dear prashansa mehrotra, We would like to inform that amount of Rs.50 got deducted on 17/9/2016 for activation of VAS service. The service has been deactivated & Rs.50 refunded in your account on same day. Thanks and Regards Aircel Social Media Team
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