Aircel — Balance Deduction for [protected] | |||
I am Sanjit from Hyderabad, Actually there was 65 Rupees balance in my prepaid number [protected] on 15 Dec 2015, i saw on 16 there was 38 rupees only, after that i called to customer care on 16 but they are saying we have deducted 15 rs from number for Animation Download, but actually money deduction is approx 25 rs.i gave complain on 16 Dec till now i did not got any message or call related this complain(1-[protected]) . Today i called them then they are saying it has been solved and we have only deducted 15 rs, then i asked to them if you are telling right then what about remaining balance they are saying we have no update, call us after 2 hours. really i am upset from this type of service of Aircel. Was this information helpful? | |||
|
Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear sanjit[protected]@gmail.com,
This is to inform you that there have been below given value added service deductions which have happened in your account.
16th Dec '15- Rs.15 forAnimation Techzone download
12th Dec '15- Rs.15 for Full Song Techzone download
We would not be able to provide any waiver for the downloaded content. Please ignore any chargeable links while browsing and also keep the pop up blocker as off in the handset settings to avoid such activations. Suggest you o change the homepage to anything else than the Aircel wap portal.
Regards,
Aircel
This is to inform you that there have been below given value added service deductions which have happened in your account.
16th Dec '15- Rs.15 forAnimation Techzone download
12th Dec '15- Rs.15 for Full Song Techzone download
We would not be able to provide any waiver for the downloaded content. Please ignore any chargeable links while browsing and also keep the pop up blocker as off in the handset settings to avoid such activations. Suggest you o change the homepage to anything else than the Aircel wap portal.
Regards,
Aircel
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in